Data Protection

We are ISO 27001:2013 certified

ISO 27001:2013 is one of the most widely recognized independent international security standards for data and information security. This certificate is awarded to organizations that comply with ISO's high global standards.

Hosting

Virtual Private Cloud hosting over Amazon Web services


We follow the stringent security guidelines of AWS. AWS is known for the security it offers. Both CIA and NASA use AWS.

Bank Grade Security

The AWS infrastructure maintains the highest standards of security and puts strong safeguards in place to help protect customer privacy and data. All data is stored in highly secure, PCI DSS compliant data centers.

img
img

Transmission

SHA-2 and 2048-bit SSL encryption


All data transmission over web is end-to-end encrypted using the highest security statndards.

Multi-tiered security

A 2nd security tier through close watch on data usage and data download patterns to detect breaches in real time.

Storage

Separate database for every client


Each client's data is stored in a separate databases.

Encrypted storage

All data is stored post encryption. We use different encryption keys for different customers to ensure greater protection.

Data servers inaccessible to outside world

We store all client data on servers which are not connected to the internet. This ensures that only the Qandle application can fetch the data and it is not accessible to any other program/software.

img
img

Access

Restricted need based access


Only employees with the highest clearance have access to client data on a need-to-know basis. Employee access is logged and passwords are strictly regulated.

Customer defined permissions for their employees

Admin defined enabled and disabled functionality for different users. Granular customer defined access control rights and permissions.

Regular Audits

Audits are regularly performed and the whole process is periodically reviewed.

Performance

Scalability


Qandle is built on highly secure and scalable architecture using modern and ever evolving technology stack.

Redundancy

Our systems span multiple physical locations with greater redundancy to ensure maximum availability.

Recoverability

We store backups in multiple secure locations and update them every day to mitigate data loss risk.

Uptime

We promise 99.9% uptime. Qandle is built for high traffic, low latency, and minimum downtimes.

img